![]() ![]() The package release code is a 4-6 digit numerical code that is provided by the shipper and is different from the tracking number. *Note: While we'll notify you on shipment notifications or tracking status updates if you need a code to collect your parcel, your shipper will provide the code directly to you. If someone else is picking it up for you, they should provide the InfoNotice or release form. Delivery intercept offers a few different options to have the delivery updated. In order to collect your parcel from a UPS Access Point location, bring your government-issued photo ID and your tracking number. Using UPS Delivery Intercept, you can request delivery changes for a package you sent before we try and make the first delivery attempt. The UPS InfoNotice helps: To track the location of the package. When you track your parcel, you can also view the operating hours (weekend hours are available) and a map of where you will collect your parcel. To track your UPS InfoNotice on the Web, select Tracking from the UPS navigation bar and. Before you go to the UPS Access Point location, track your parcel to confirm parcel location and that it is “Awaiting Customer Collection”. After 10 calendar days, your parcel will be returned to the sender as undeliverable. If you received a UPS InfoNotice, the notice will have more information about the state of. Option 4: Present a government-issued photo ID and your shipper-provided package release code (if required).If you are unavailable when UPS attempts delivery at your address, UPS may deliver your parcel to a UPS Access Point ® location near your home, where your parcel will be held for you to collect for 10 calendar days. If the package is lost you can either get a replacement or a refund. If the last name or full address doesn't match, you’ll need to provide the package tracking number to the UPS Access Point representative. If your UPS package is not delivered on time, you will receive a UPS InfoNotice. ![]() Option 3: Present a government-issued photo ID where the full address or name on the ID matches the full address or name on the package. By selecting the Track button, I agree to the Terms and Conditions. If the address on the ID doesn't match the address on the package, please bring proof of residency that matches the address on the package, e.g. Separate numbers by a comma (,) or by a new line. Option 2: Present a government-issued photo ID where the last name matches the last name on the package. Option 1: Present a government-issued photo ID where the last name and full address (including the suite or apartment number, if applicable) on the ID match the last name and full address on the package. Track the status of your Parcel, Package, Order, Express Courier, Worldwide Shipment at any time during and after delivery. One of the following identification requirements must be met when you pick up your package at a UPS Access Point ® location: Enter UPS InfoNotice Tracking number to check shipment progress, expected date and any other notification of delivery. When you track your package, you can also view the operating hours (weekend hours are available) and a map of where you will pick up your package. Before you go to the UPS Access Point location, track your package to confirm package location and that it’s “Awaiting Customer Pickup”. Los días de entrega de UPS incluyen de lunes a viernes y sábados y domingos (en determinadas zonas), excepto los días festivos de UPS. ![]() After 7 calendar days, your package will be returned to the sender as undeliverable. If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point ® location near your home, where your package will be held for you to pick up for 7 calendar days. ![]()
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